Frequently Asked Questions
Where is The Memory Attic based?
We reside in Ann Arbor, MI. We are open to clients across the United States.
Why don’t you digitize to DVDs?
DVDs are obsolete for many Americans. DVDs do not hold high quality video compared to USB Drives.
How do I get my files onto my Google Photos or iCloud Photos?
Once your media is digitized, we are more than happy to walk you through how to move your files to the cloud!
Can I send you my media to be digitized?
Yes! Feel free to contact us so we can start your digitization process.
Will you help me sort through my boxes?
Absolutely. If you live in Washtenaw County, MI, we will come to you and walk you through the process of how to package your possessions safely and efficiently, as well as label and organize those boxes you’ve been ignoring.
AI Use & Transparency Policy
At The Memory Attic, our mission is to digitize, share, and relive historical and personal materials with care, accuracy, and respect. As part of that mission, we may occasionally use artificial intelligence (AI) tools to support our work. This is always done with transparency and human oversight.
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When AI is used to help create content, we will clearly disclose that usage.
This may include:
A note within a blog post
A disclosure in social media captions
A statement on relevant pages
When AI-assisted tools are used in restoration or enhancement, we are transparent about their use when relevant — particularly in educational, exhibition, or published contexts.
If AI assisted with a piece of content, we will say so — plainly and without fine print.
We are happy to explain our tools and methods upon request. Transparency is part of ethical preservation.
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Private client materials are never used to train AI.
We do not submit client archives to public datasets or training corpora.
Our tools are used solely for the purpose of restoring and preserving the client’s own materials.
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AI tools may be used for:
Drafting or brainstorming written content (such as blog posts, captions, or marketing ideas)
Editing for clarity, grammar, or structure
Generating ideas for educational or promotional materials
Restoring visual and audio elements
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In addition to writing and communication tools, The Memory Attic may use specialized AI-assisted software during the digitization and restoration process, including tools such as Topaz Video AI and iZotope RX.
These tools are used to:
Reduce noise, distortion, dropouts, and visual artifacts
Improve clarity and intelligibility of audio and video
Stabilize and enhance degraded recordings
Assist in making materials more accessible and usable
These tools do not generate new content or change the historical meaning of the material. They analyze existing signals and apply corrective processes under human direction.
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AI-assisted restoration tools are never used to:
Add events, people, voices, or imagery that did not exist
Fabricate missing content
Alter historical context or intent
Replace original or raw digitized files
Original, unaltered digitized files are preserved whenever applicable, and enhanced versions are created as derivatives for access or usability.
Why This Matters
Preserving memory requires care. Transparency builds trust.
Our goal is to use modern tools responsibly while honoring the past.